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Online Training

Online Mediation Training Programme

Highly practical and intensive, the RICS Online Mediation Training Programme will prepare you to mediate the most complex disputes to the highest standards across land, property, construction and infrastructure.

Recognised by SIMI, IMI and CMC

Course Duration:
8 days
Mon 6 Mar 2023 - Thu 16 Mar 2023
13:00 - 19:00 MYT
50 hours CPD
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The Mediation Training Programme will prepare you to mediate the most complex disputes to the highest standards across land, property, construction and infrastructure.

We promote and enforce the highest professional standards across the built environment and the Mediation Accreditation is a globally recognised qualification in this sector. Becoming an RICS Accredited Mediator benchmarks your quality and expertise in mediation practice.

This online course is divided into two modules consisting of the facilitative and evaluative approaches to mediation.

Our expert trainers will provide you with in-depth, practical coaching and you will receive feedback from both your trainer and your peers.

View the training brochure

Dates and timings

Module 1
6th March 2023 13:00 – 19:00
7th March 2023 13:00 – 19:00
8th March 2023 13:00 – 19:00
9th March 2023 13:00 – 19:00

Module 2
13th March 2023 13:00 – 19:00
14th March 2023 13:00 – 19:00
15th March 2023 13:00 – 19:00
16th March 2023 13:00 – 19:00

100% attendance is required by all participants for the full 8 days.

About the programme

RICS mediation training is pragmatic and practical and teaches mediators to think:

Analytically – Helping parties to analyse the circumstances, law, evidence, as well as the strengths and weaknesses of their case to empower them to make pragmatic and viable settlement decisions.

Commercially – The training encompasses commercial and legal realities to provide a flexible settlement, which courts or arbitration cannot do.

Restoratively – Mediation focuses on restoring the business relationship between parties and proceedings are completely confidential, to limit any further damage.

As an Expert – With many years’ experience and expertise in the field of disputes, our mediators help parties reach a common settlement, or help narrow the issues in the dispute, reducing court or arbitration costs.

Course content

  • This introductory module provides the essential baseline skills to enable you to develop and expand on your proficiency as a party representative. This module will provide you with a detailed introduction to facilitative and evaluative mediation. It is intensely hands-on with coaching and feedback provided throughout role play exercises.

    Learning outcomes:

    • Appreciate and anticipate the complexities, pitfalls and opportunities of acting as both facilitative and an evaluative mediator
    • Develop the skills to mediate successfully in a variety of commercial situations
    • Build a high level of expert knowledge and experience - act effectively as a mediation advocate

    Course content:

    • The RICS approach to facilitative and evaluative mediation
    • Theoretical background
    • Contractual issues and mediation ground rules
    • Preparation
    • Opening and exploration – focus on essential ‘soft skills’
    • Negotiation, closing and compiling a recommendation – focus on essential ‘hard skills


  • This module will develop your technique as an evaluative mediator, building on the skills in traditional facilitative mediation and the knowledge of evaluative mediation you have gained in Module 1. You will be guided through a variety of practical situations and will learn how to deal with challenges that are specific to the evaluative mediation process.

    Learning outcomes:

    • Help the parties consider the merits of the various options for settlement that emerge during the negotiation
    • Help the parties understand the risks associated with taking the matter to court or arbitration through a process of robust reality testing
    • Provide your neutral evaluation as to the prospects of success in court or arbitration based on the evidence revealed to you
    • Help the parties to achieve an outcome based on wider commercial as well as narrow legal grounds

    Course content:

    • Role play consolidation
    • Recommendation writing workshop and role play assessment

In collaboration with

Who should attend?

Our delegates come from a variety of backgrounds and include professionals in land, construction, real estate, local authorities, legal practioners and government employees. This course is also suitable for those who are representing parties in mediation.

Status and recognition

  • Successful completion entitles you to apply for admission to the RICS International Panel of Dispute Resolvers and Expert Witnesses. This would allow you to be considered for appointment by RICS to act as a mediator.
  • The RICS Mediation Programme is recognised by the International Mediation Institute (IMI).
  • The RICS Mediation Training programme is a Singapore International Mediation Institute (SIMI) registered training programme. Upon successful completion of the training programme, you will have the option to join the SIMI Credentialing Scheme as a SIMI Accredited Mediator Level 1.
  • The programme is also recognised by the Civil Mediation Council (CMC).

Meet the trainer

  • Kevin is a senior lawyer, practising as counsel (barrister/advocate) in the High Court of South Africa. His speciality is commercial litigation, particularly enforcement of contractual claims. Kevin co-presents the RICS Expert Witness Certification course in South Africa, is a trainer and coach on the RICS Mediation course in both “live” and online presentation formats internationally, and is an examiner for the RICS Adjudication Diploma. He has authored the training manual on ADR used by the National Bar Council of South Africa for its pupillage program. Kevin is married with two adult daughters, one of whom is also legal counsel.

What one of our delegates say...

The course has opened up a different perspective of mediation, an evaluative one.  It was indeed value for money and it was delivered by practical people for practical solutions. I liked that the evaluative process allows parties to understand and weigh their options for a solution. This I believe works well for the business community. The tutors are knowledgeable and experts in their delivery. This enables a lawyer, like me, to embark on an alternative means in delivering solutions to the clients needs. I would definitely ask all lawyers to consider this as an extension of their skills and services.

Dato Ricky Tan
Advocate & Solicitor, Ricky Tan & Co

The RICS mediation course, are par-excellent solutions to civil commercial disputes; delivered with both clarity and impact; imparting skills of building-rapport, active-listening and reality-testing, echoed subliminally; when translated via simulations, reveal the natural mediator in you; in a structure that aligned to international standards. Truly recommended!

Ar. David Yek
Chartered Architect, Arbitrator, Adjudicator and Accredited Mediator


If you have any queries, please contact us.

  • RICS professional
    including AIAC panellist and AIAC YPG member MYR7000
  • Non-RICS professional MYR8100
  • Visa

  • Mastercard

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