19 NOV 2021
What major changes have there been in property management and engagement over the last 3 years? Why is it important for customers to have a voice towards decision making in building management & engagement? Has technology given the customer more control? Has there been a rise in customer-focussed roles within properties and building engagement and how can technology support these roles? What services and experiences could properties prioritise to entice their customers back after such a prolonged time working remotely from home?
Jo Morris and Rob Maxwell from Locale speak with Andrew Knight on these topics as they discuss how data and technology can impact property management and engagement.
More information regarding the Tech Partner Programme and our partner Locale can be found at www.rics.org/techpartner