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RICS Dispute Resolution Service

RICS Dispute Resolution Service

RICS Dispute Resolution Service (DRS) is the world’s oldest and largest provider of alternative dispute resolution (ADR) services in the land, property and construction industries. Over the last four decades, DRS has appointed dispute resolvers in nearly a quarter of a million cases. Internationally, DRS resolves around $2 billion US dollars’ worth of disputes every year – keeping these cases out of the courts.

We offer a range of world class dispute resolution and avoidance services, and we inspire confidence in parties through our complete impartiality and the quality of our dispute resolvers. Whether you're looking for a dispute resolver or want to gain the skills and experience to act as one, we offer a complete range of methods for resolving disputes across property, land, construction and all other areas of the built environment sector.

We present the leading built environment specific ADR training programmes around the world, and provide a wide range of diplomas, distance learning and face to face training courses.

Our training is designed not only for people who want to work as dispute resolvers, but for the growing number of built environment practitioners who recognise how valuable dispute resolution skills are in their day to day professional lives. 

Contact the DRS team

RICS Dispute Resolution Service
55 Colmore Row
B3 2AA

Call: +44 (0) 20 7334 3806

Email us

Important information – DRS applications and COVID-19

Given the actions taken by governments in some of our key markets in response to the ongoing global outbreak of the COVID-19 virus, RICS Dispute Resolution Service staff are currently working remotely. However, despite the impact of COVID19, DRS appointments, nominations and referral service continues to operate at full capability. Our Operations Team is working remotely and will continue to offer the same level of support and service to our users and customers.

If you would like to submit an application for the appointment/nomination of a dispute resolver, please download the application and email it to  If you are a regular applicant and have a trade account, please quote this on the form.  Otherwise, please opt for a card payment on the form and one of team will contact you direct to organise payment. Remote working means we are unable to process hard copy applications and cheque payments during this time, your understanding is appreciated. 

For the application of a dispute resolver for rural matters
If you are submitting a Rural Application for the forthcoming Spring term date, DRS will require your completed application and payment of the application on or before the term date to ensure validity.  You (or your client) can make a card payment and one of team will contact you direct to organise payment.   Please note our operational hours are 9.00 – 17.00 (Monday to Friday).   The remote working will mean we are unable to process hard copy applications and cheque payments during this time.   If you have any queries about submitting and application please email or call +44 (0) 20 7334 3806

Register your interest - Dispute Resolution Training & Qualifications

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